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Almaz Alma International Shop
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Shipping & Handling International air shipping fee
tax (8%)
Custom tax etc. when you import (it depends on the country).
Your bank handling fee, if you prefer the bank transfer.
Terms of payment PayPal: With Order
Bank Transfer: Within 7 business days after you received our confirmation.
How to Order Online or Email (Quantity lots order, OEM etc.)
Shipping timeframe We will ship your order within 7 business days after we confirmed your payment. The lead time depends on the quantity you ordered. Huge quantity will take 2 or 3 business weeks. Because we do not keep too many stocks for shipping in fresh as much as possible.

*It will also possibly be affected by the weather, natural disasters and traffic conditions, etc.
Payment Bank Transfer
Exchanges/returns/cancellations If you need to return an item due to damage or defect, please contact us. We will give you instructions on how and where to send your unused product.

All items must be sennt to the Almaz within 8 days of your receiving under the Japanese law. All items must be received by the Almaz within 30 days of your shipping. In all cases refunds will be made ONLY to your PayPal account used for the original purchase.

The original packing slip is required for reimbursement.
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